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SuperOffice CRM onsite subscription price plan

Available for new and existing customers. Prices in GBP. All prices are based on annual billing.

This price list is effective from January 1, 2021

SuperOffice CRM user licences

User plans

Plan Description Price user/month
Standard CRM user plan Contacts, Calendar, Email, Mobile CRM, Segmentation, Reporting, Document Management, Mailings and more. 36.00
Sales user plan Includes Standard CRM feature set plus Forecasting, Pipeline management and Quote Management. 44.20
Marketing user plan Includes Standard CRM feature set plus Marketing Campaign management, Campaign tracking and Email templates. 44.20
Service user plan Includes Standard CRM feature set plus Tickets, Prioritizing, Escalation, Social integration and  Knowledge base. 44.20
Complete user plan Includes Standard CRM feature set plus Sales, Marketing and Service feature sets. 53.40

 

User modules

Plan Description Price user/month
Analyze User* User license for SuperOffice Analyze. Requires Analyze Platform 19.90
Analyze Designer* License to design or edit your own dashboards based on visualization templates. Requires Analyze Platform 52.40
Analyze Developer* License to develop or make alterations in the data central and your own visualizations. Requires Analyze Platform 78.80
Synchronizer for Windows** Real-time calendar synchronization between your SuperOffice calendar and Outlook or regular Gmail account. Includes support for Office 365, hosted Exchange and Google services (requires a product upgrade). 3.15
Exchange Synchronizer** Real-time calendar synchronization between your SuperOffice calendar and Outlook or regular Gmail account. Includes support for Office 365, hosted Exchange and Google services (requires a product upgrade). 3.15

*This is a 3rd party product from Business Analyze AS. The standard SuperOffice onsite subscription agreement applies.
**
This is a 3rd party product from InfoBridge Software B.V. The standard SuperOffice onsite subscription agreement applies.

 

SuperOffice CRM site licenses

Product name
Description Type of license
Price/site month
Analyze Platform* A Web-based reporting and dashboard solution with a set of pre-defined views. Supports reporting on the SuperOffice CRM data source, including user-defined fields. Requires Analyze user licenses. System wide license 145.80
Analyze Platform additional data sources* Use the Analyze Platform to read from unlimited number of data sources in addition to SuperOffice CRM. System wide license 98.60

License types: -System wide license: One license is required per location.
* This is a 3rd party product from Business Analyze AS. The standard SuperOffice onsite subscription agreement applies.

Product name Description Price pr month/Total users 1-50 Price pr month/Total users 51-150 Price pr month/Total users 151-250 Price pr month/Total users 251-500 Price pr month/Total users 501 +
Forms

Capture information, consent and leads via forms on any website or email.*

157,25 315,00 560,00 918,75 1260,00
Chat

Engage with website visitors using live chat.*

118,00 236,00 420,00 690,00 942,00
Customer Engagement Platform**

Give your customers the ability to interact with you via different channels. * Includes Chat, Forms, portal framework, Customer Centre.

393,25 787,00 1398,00 2295,00 3144,00

* Require the use of SuperOffice CRM version 9.2 or newer.
** Additional customer facing apps may be added using Expander Services tools, which would require an active subscription to Expander Services.

 

SuperOffice Online services

Services

Plan Description Price/site month
Expander Services SuperOffice Web Services APIs, CRMScripting, customizing tools for Service and Developer Community access. Subscription per company. 53.40
Mailing Service A cloud based service that lets you send, receive and track emails in a simple, effortless and secure way. Volume included
(see pay per use below)

 

Pay-per-use services

  Description Included
1-50 users
Included 51-100 users Included
100+ users
Extra package size/month Extra package price/month
Mailings* No. of campaign email volume per month 15.000 30.000 60.000 50.000 25.20

* Only applicable if SuperOffice Online Mailing Service is set up. Additional packages are available at extra cost. Contact us for more information.

 

Additional information

Onsite subscription agreement

All products, except databases, are delivered under the SuperOffice Onsite Subscription agreement that includes software service releases, new version releases and access to web-based support FAQs. All prices in this price list are based on annual payment. For more frequent payments, please contact us. See the Onsite Subscription Agreement for details.

Support

Support is included. Support requests are submitted via a support registration form available in the Help menu inside the application, or to our Support center in the SuperOffice Community. The Customer is granted free access to the community including our resource center, Learn-the-Essentials user guides, help files and “How-to-videos”. See the SuperOffice Onsite Subscription Agreement for further details.

Payment periods

The prices in this price list are based on annual payment, meaning 1 payment per year (12-month period). We also offer bi-annual (every 6 months), quarterly and monthly payment, at an additional fee.

VAT and price changes

All prices are excluding VAT.  Prices and content are subject to change. Information on changes in prices is made according to the SuperOffice Onsite Subscription Agreement.