80% of CRM projects fail. We succeed because we work differently.
CRM isn’t just a tool, it’s strategy. We focus on your goals, your people, and proven processes to turn CRM into a real business advantage.
Why the standard CRM approach doesn’t work
Too often, CRM becomes an expensive address book. The system doesn’t reflect how people work. Users don’t adopt it. Business goals are left behind — and ROI never materializes.
Why do so many CRM projects fail?
Because they follow the wrong approach:
- It starts with features, not outcomes
- It’s treated like a one-time project
- It ends at go-live, when the real work should begin
What makes us different
At SuperOffice, we don’t just deliver CRM.
We partner with you to ensure it delivers value, drives adoption, and grows with your business.
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Strategy-led, people driven
Set clear goals and work with the same CRM specialists’ team to reach them.
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Predictable pricing
No surprise invoicing, pay a fixed, monthly fee for expertise help in all your CRM journey.
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Built for European businesses
35+ years of experience, local expertise, designed around relationship-focused B2B processes - easily adapted to your industry.
47% of companies don’t trust their CRM data — and nearly 60% don’t even measure it. (Forrester, Gartner)
That’s why our Success Program goes beyond implementation, with KPI dashboards, data validation, and advisor-led reviews to help you use AI to your advantage, build reliable data and meaningful insight over time.
The CRM success formula
Don’t let your CRM become a one-time project that leads to poor data, low adoption, and no clear ownership. CRM is a process — not a handover.
That’s why we combine two services to help you succeed over time.
Fast-Track CRM
Get started quickly with the right setup.
Fast-Track CRM is our lean, proven implementation package - built on the practices of our most successful customers:
- Pre-configured workflows for sales, lead gen, and account management based on best practices
- Automated flows, forms, email templates and dashboards — ready to run
- Fixed price and clear delivery
You don’t just get a system — you get a working CRM with defined processes from day one.
CRM Success Program
CRM success doesn’t stop at go-live.
The Success Program gives you continuous access to a CRM advisor who knows your business — and helps drive progress:
- Regular reviews and improvement planning
- Help with training, adoption, and best-practice use
- Data quality checks and KPI dashboards
- Support for configuration and customizations
So your CRM keeps delivering — month after month.
Together, these services give you more than just a CRM. They give you momentum.
We guide you, challenge your thinking, and stay with you to make sure it works. You get better data, higher adoption, and clearer insight so you can act faster and grow with confidence.
Our Services
Whatever your CRM needs — from fast setup to long-term support — we have a service to match.
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Fast-track CRM
Launch 40% faster with pre-built workflows for leads, sales, and accounts. Fixed pricing, no surprises.
Best for companies that want rapid results and best practices.
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CRM Success Program
Beyond go-live: dedicated CRM specialists, ongoing optimization built for lasting adoption and measurable results.
Best for companies wanting continuous improvement on their CRM solution.
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Packages
Ready-to-go packages for specific CRM challenges. Data migration, automation, health checks, and more.
Best for quick wins at any stage.
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Tailored solutions
When standard CRM doesn’t fit, we build custom workflows, integrations, reports and training — tailored to your processes and industry.
Best for companies with complex or unique requirements.
"We now process customer requests 10-20% faster."
Jeanette Kuhlenberg. Geschäftsführung, Dialoghaus
Frequently Asked Questions
Not at all. Many of our customers come to us after their initial implementation — when they’re ready to align CRM more closely with strategy and growth.
Fast-Track is your launchpad: a streamlined CRM setup based on proven best-practice workflows. The Success Program is your growth engine — guiding continuous improvements as your needs evolve.
We don’t believe in copy-paste CRM. While Fast-Track gives you a solid foundation, we tailor the setup around your goals and business processes. Then the Success Program helps you build on that foundation over time.
Yes! Fast-Track and the Success Program are just the beginning. We also offer specialized services for onboarding, integrations, data migration, training, and tailored solutions. Since every business is different, the best way to find out is to book a quick call and we’ll guide you to the right fit.
All services except tailored solutions have a fixed price and clear delivery timeline. Many can also be offered as monthly payment plans. We keep it predictable and flexible — to support your success over time.
You’ll meet with a CRM advisor to map your goals and challenges. From there, we’ll recommend a starting point — no pressure, no obligation.
Ready to achieve CRM success without the guesswork?
Let’s start with your goals.
Whether you’re new to CRM or want to get more out of your current solution, we’ll help you find a clear path forward — no pressure.
- A personal conversation with a CRM advisor
- Tailored input based on your needs
- A clear path forward