7 Ways to Create a Great Customer Experience Strategy

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5 Secrets to great customer service

This benchmarking and customer service survey started with one curious question - What are the characteristics of a company that invests in customer service?

To find the answer, we chose a broad spectrum of SMB companies across Europe who use SuperOffice Customer Service to optimize and streamline their customer service processes.

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Each company shared with us what they thought were the key success factors which they found to be important in achieving customer service success.

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